Privacy Policy

1. Introduction

At Travelwaala ("travelwaala.com", "we", "our", or "us"), we value the trust you place in us when sharing your personal information for travel bookings. This Privacy Policy outlines how we collect, handle, protect, and use your information when you browse our website, request quotes, or book domestic tour packages, flights, train tickets, and hotel stays.

2. Information We Collect

To plan and confirm your travel reservations, we may collect the following details:

• Contact Information: Full name, email address, phone number, and physical billing/postal address.
• Travel Details: Preferred travel dates, destination cities, passenger headcount, and meal preferences.
• Identification Details (When Required by Law): Government photo ID numbers (Aadhaar, Voter ID, Passport) required strictly by airlines, IRCTC railway reservation systems, and hotel check-in desks in India.

3. How We Use Your Information

We use your information solely for legitimate travel operations, including:

• Issuing valid flight tickets, train reservation vouchers, and hotel confirmation vouchers.
• Coordinating private cab drivers for airport and railway station pickups.
• Sending booking status updates, boarding passes, and PNR details via WhatsApp, SMS, or email.
• Responding to your customer support inquiries and itinerary customization requests.

4. Zero Third-Party Selling

Travelwaala does not sell, trade, or rent your personal information to marketing brokers or third-party advertisers. Your details are shared strictly with certified service providers (authorized airlines, IRCTC railway portals, verified hotel properties, and cab operators) solely to fulfill your requested booking.

5. Data Security

We employ appropriate technical and operational security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. All digital transmissions are treated with confidentiality.

6. Contacting Travelwaala About Privacy

If you have any questions about this Privacy Policy or wish to modify any details you submitted, please contact us:

Travelwaala
Email: travelwaala@gmail.com
Phone: +91 8507171792
Address: H Block, Jaitpur Extension Part II, Khadda Colony, Jaitpur, New Delhi, Delhi 110044